Privacy policy
Privacy Policy
Last Updated: October 12, 2026
At Nexwear, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
1. Information We Collect
When you visit our store, place an order, or contact us, we may collect the following information:
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Name, email address, phone number, and shipping address.
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Billing details and order information.
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Payment status and transaction details provided by our payment providers.
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Device information, browser type, IP address, and website usage data.
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Information you voluntarily provide when contacting our customer support team.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders.
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Manage payments, returns, refunds, and exchanges.
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Communicate order confirmations and delivery updates.
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Provide customer support.
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Improve our website, products, and shopping experience.
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Prevent fraud and protect our store.
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Send promotional messages where permitted by law and according to your preferences.
3. Sharing Your Information
We may share necessary information with trusted third-party service providers, including:
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Shopify, which powers our online store.
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Payment processors that handle transactions.
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Shipping and delivery companies.
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Website analytics and advertising service providers.
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Authorities when required by applicable law.
We do not sell your personal information in exchange for money.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to remember your preferences, maintain your shopping cart, analyze website traffic, and improve advertising performance. You can manage cookies through your browser settings and any cookie consent options available on our website.
5. Payment Security
Payments are processed through available payment providers. We do not intentionally store complete payment card details on our own systems. Payment information is handled according to the relevant provider's privacy and security practices.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes, and comply with legal obligations.
7. Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also be able to object to certain processing activities or withdraw consent where applicable.
To exercise your rights, contact us using the details below.
8. Third-Party Services
Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of websites we do not control. We encourage you to review their privacy policies.
9. Children's Privacy
Our store is not intended to knowingly collect personal information from children in violation of applicable laws. If you believe a child has provided personal information improperly, please contact us so we can review the matter.
10. International Visitors
If you access our store from another country, your information may be processed in countries where Shopify or our service providers operate, subject to applicable data protection requirements.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements. Any updates will be posted on this page with a revised Last Updated date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Store Name: bodywise
Email: [admin@bodywise.my]
Phone[+1(212)5550147]
Business Address: [350 Fifth Avenue New York (NY) 10118]
Thank you for trusting Nexwear with your personal information.